Read What's Your Golden Goldfish: The Vital Few: All Customers and Employees Are Not Created Equal by Stan Phelps Free Online


Ebook What's Your Golden Goldfish: The Vital Few: All Customers and Employees Are Not Created Equal by Stan Phelps read! Book Title: What's Your Golden Goldfish: The Vital Few: All Customers and Employees Are Not Created Equal
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Loaded: 1750 times
Reader ratings: 4.7
The author of the book: Stan Phelps
Edition: 9 INCH marketing
Date of issue: April 25th 2014
ISBN: No data
ISBN 13: No data
Language: English
Format files: PDF
The size of the: 516 KB

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What’s Your Golden Goldfish is based on the simple premise that all customers and employees are not created equal. For most businesses, 80% of profitability is driven by the top 20% of customers and employees. These are simply your "Vital Few." The book focuses on 9 different ways to do the "little extras" to promote customer advocacy and drive employee engagement with these key stakeholders.
The Golden Goldfish is the third book in the goldfish trilogy. The first book was an Amazon Best Seller entitled, What’s Your Purple Goldfish. Purple focused on customers. The second book, What's Your Green Goldfish focused on employees. The trilogy of books are based on crowd sourcing projects that drew over 2,200 examples.


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Reviews of the What's Your Golden Goldfish: The Vital Few: All Customers and Employees Are Not Created Equal


THEODORE

I really hated the book.

DANIEL

A useful book to free yourself from negative emotions and joy.

SARAH

Why are you asking for a phone number?

IVY

Why are you asking to write a phone number?




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